Layover guide
Staying connected in Toronto
Pearson's Wi-Fi is free, and subway platforms no longer have free Wi-Fi, but every station on Lines 1, 2, 4, 5 and 6 has 5G.
All of Toronto
Toronto Pearson has free Wi-Fi, courtesy of CIBC and the airport: choose Toronto Pearson Public Wi-Fi, accept the terms and select Connect. If the landing page does not open, type any website address into your browser.
Free Wi-Fi on TTC subway platforms ended on 27 December 2024.
5G cellular service covers all stations on Lines 1, 2, 4, 5 and 6 and a number of tunnels, and wherever the subway has 5G you can call 9-1-1 on any carrier.
- Toronto Pearson: Free Wi-Fi · checked 2026-09-28
- TTC (Toronto Transit Commission): 5G cellular service in select areas of the subway · checked 2026-09-28
- TTC (Toronto Transit Commission): Free subway platform Wi-Fi ends Dec. 27 (news release, December 2024) · checked 2026-09-28
The rest of Toronto
The whole guideGetting out of the airportUP Express runs between Terminal 1 and Union Station in 28 minutes, every 15 minutes, from 05:27 to 00:54 out of Pearson on weekdays and from 06:24 at weekends and on holidays.Ride-hailingHail a taxi on the street or take one from a stand and it must charge the City-regulated rate. Book through an app and you agree the price before the trip starts.Local laws that catch crew outCannabis is legal to buy at 19 in Ontario and a serious criminal offence to carry across the Canadian border in either direction, with or without a medical document.WeatherWinter is the operational fact here: at the airport, January does not average above freezing at any hour of the day.Eating near the crew hotelsEvery eating and drinking place posts its latest inspection notice at the door, the menu price may or may not include tax, and the alcohol clock stops at 02:00.What to buyThirteen per cent HST goes on at the till, and the customs quantity limits are tighter than most crew assume.TippingOntario law treats a tip as the employee's money, and treats a service charge on the bill as a tip.